Return Policy
86 DEFEAT™ is a restaurant-worker-owned small business. We want you to receive the piece you ordered and feel good wearing it. Every item is made to order and fulfilled by Printful on behalf of 86 DEFEAT™, so our policy follows the realities of print-on-demand production.
Made-to-order items
Because each item is made after you order it, we cannot offer refunds or exchanges for buyer's remorse, ordering the wrong size, or a color preference. Please review the product details and sizing information carefully before ordering. If you have a question before placing your order, email team@86-defeat.madethis.app—we're happy to help you make an informed choice.
If something arrived wrong
We will review genuine quality and fulfillment problems, including items that arrive damaged, defective, misprinted, or different from the item ordered. Lost packages may also be eligible for review. Contact 86 DEFEAT™ first at team@86-defeat.madethis.app within 30 days of delivery, or within 30 days of the estimated delivery date if a package did not arrive.
Please include:
- Your order number
- A concise description of the issue
- Clear photos of the item and the problem
If multiple items with the same issue are affected, include a photo that shows them together when possible. Please do not send an item back unless we ask you to—Printful generally reviews eligible quality claims from the details and photos provided.
What happens next
Our team will review the information, work with Printful where appropriate, and aim for a suitable resolution for eligible issues. Depending on the situation and review, that may include a replacement or refund. We do not make guarantees before a claim is reviewed, but we will work to make a genuine fulfillment problem right.
For support, always start with 86 DEFEAT™ at team@86-defeat.madethis.app.